Our six capitals
Our ability to create long-term sustainable value for stakeholders
depends on the use of various capitals within our business. The
International Integrated Reporting
Social and relationship
Our key stakeholders
The Group is committed to open and constructive engagement with all our stakeholders. Our business model and strategy are designed to consider and address the issues and concerns most relevant to our key stakeholders. Refer to the "Engaging with our stakeholders" section on pages 38 to 41 for more information.
Our business acceleration pillars
The second stage of our strategic long-term plan is organised around seven business acceleration pillars. These pillars represent the material growth opportunities that can materially affect our ability to create value over the short, medium and long term. Refer to our "Strategic focus" section on pages 44 to 51 for more information.
Better for customers
A flexible and winning estate
Efficient and effective operations
Every product, every day
A winning team
a national brand
Rest of Africa – a second engine of growth
Over the past three years,
we have invested R5.3 billion
in opening and refurbishing
stores and building our supply
chain. By doing so we have
been able to create almost
13 700 net new jobs
Chief Executive Officer
Pick n Pay was recognised by the
Reputation Institute as South Africa’s
most trusted retailer last year,
and as the third most trusted company in the country.
I am so proud of this accolade, as it is voted on by South African consumers,
it embodies everything we do every day across all our stores
and operations to make the lives of our customers easier and better.
Chief Finance 0fficer
The Group has delivered 20%
compound annual growth in
earnings over the past
Consumer champion Raymond Ackerman purchased the first four Pick n Pay stores in Cape Town, South Africa in 1967. Since then the Group’s vision has grown and expanded to encompass stores in South Africa, Namibia, Botswana, Zambia, Swaziland and Lesotho. In addition, Pick n Pay owns a 49% share of Zimbabwean supermarket chain, TM Supermarkets.
More than 400 000
Our belief that doing good is good business ensures that we are focused not only on creating value for our shareholders, but for all our stakeholders. For over five decades Pick n Pay has played a valuable role in the economic and social development of Southern Africa. We make a positive direct contribution to the communities we serve through the supply of high-quality, affordable food, clothing and merchandise, and provide significant employment and economic opportunity across our value chain. We add to this value through our comprehensive sustainability strategy, which is inextricably linked to our business strategy. The infographic below illustrates how our sustainability strategy is aligned with our stakeholder needs and with the seven United Nations Sustainable Development Goals (SDGs) most relevant to our business.
1 541 stores
Opportunity for expansion
Across all formats and
seven countries, including
our investment in TM Supermarkets